FAQ’s

Our company’s head office is located at Jorpati Chowk, next to the police station, Kathmandu, Nepal. We also have branch offices in Samakushi and Pepsi Cola, Kathmandu.

Yes, our company is VAT registered. Our VAT number is 115478037.

 Housekeeping typically refers to a broader range of cleaning and maintenance services in a home or office. It includes regular cleaning, organizing, and sometimes cooking. A housemaid usually focuses on domestic chores like cleaning, laundry, and other home-related tasks. (You can add more based on your specific definitions.)

We offer services in Kathmandu, Bhaktapur, and Lalitpur. We also extend our services to areas around Kathmandu, such as Banepa and Dhulikhel. Additionally, we provide services in other parts of Nepal, including Pokhara, Biratnagar, and Dharan. For locations farther from Kathmandu, service charges may vary based on distance and required work.

 To clean floor-attached carpets, we first apply cleaning chemicals and use a scrubbing machine for deep cleaning. Afterward, we vacuum the carpet thoroughly. Once cleaned, the windows should be kept open for 12 hours for proper drying. Vacuuming removes about 50% of the moisture, while the remaining moisture evaporates through room temperature and humidity.

 We start by picking up the carpet for dusting. We then apply cleaning chemicals, scrub the carpet, and dry it in natural sunlight. Afterward, we vacuum the carpet and deliver it to you. This process typically takes around one week.

  • *Standard Room Cleaning (11’12’) Price: Rs 1500
  • The price increases with room size and the amount of work involved.

Deep House Cleaning: The cleaning will be inspected by a field executive, who will then provide an estimate based on square footage or a fixed amount.

 No, we do not compromise on quality. Our company’s mission and values are built around providing top-quality cleaning services to our customers.

 We have served over 500 customers to date, including big celebrities such as cricketer Paras Khadka, and renowned brands like Hyatt Residences, Haddi Biryani, and many other large organizations.

 Yes, same-day cleaning is possible. However, for urgent services, customers should contact the Marketing & Customer Department and prioritize the request. Services will be provided within 24 to 48 hours.

 Yes, you can cancel a booking. However, cancellations should be made at least 4 to 5 hours before the scheduled service time.

 No, there is no need to sign a contract for cleaning services. However, if you require monthly cleaning for an organization or office, a contract may be necessary. For maid services, a client-company agreement is required.

 We use eco-friendly chemicals, scrubbing machines, white pads, vacuums, and mopping tools for cleaning.

 You can pay either in cash or online. We accept both methods.

 Yes, we offer competitive rates. Our prices are comparable to those of other companies in the industry.

We provide a wide range of services, including:

  • Carpet cleaning
  • Sofa cleaning
  • Marble cleaning & polishing
  • Tile cleaning
  • Water tank cleaning
  • Gardening
  • Maid and housekeeping services
  • Commercial cleaning
  • Window glass cleaning
  • Kitchen cleaning
  • Chimney cleaning
  • Pest control
  • Disinfection
  • Pigeon net and bird spike installation
  • And much more!

 Our office cleaners are professional, hygienic, and equipped with safety gear. We offer better service and more competitive pricing than other companies, ensuring that your office is cleaned to the highest standards.

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